The Bench Craft Company Lawsuit

The Bench Craft Company lawsuit revolves around a marketing and advertising firm specializing in customized solutions for golf courses. Their comprehensive offerings encompass scorecards, tee signs, benches, and websites, all meticulously crafted to elevate the golf course experience.

The company proudly claims its ability to boost both revenue and visibility for golf courses, attracting more golfers and advertisers to the greens. However, Bench Craft Company now finds itself entangled in a legal battle initiated by a group of dissatisfied customers who allege deceptive and unfair business practices.

These allegations primarily revolve around breaches of contract, leading to financial difficulties and emotional distress for the aggrieved customers. This legal dispute has garnered substantial attention within the marketing industry, emerging as a prominent and contentious case that illuminates the intricate and perilous aspects of marketing agreements and customer contentment.

Allegations in the Bench Craft Company lawsuits

In the Bench Craft Company lawsuit, numerous allegations have been put forth. Bench Craft, a prominent company known for its support of small businesses and their growth, faces allegations from numerous customers who claim that the company engaged in deceptive, unfair, and dishonest practices.

  • False Representations in Golf Course Partnerships: Bench Craft Company has actively pursued partnerships with numerous golf courses as part of its advertising strategy. However, it is alleged that the company misrepresented the number of interested parties and exaggerated its affiliations with other golf courses to attract more clients.
  • Failure to Deliver Expected Results: Customers have raised concerns about the quality of Bench Craft’s goods and services not meeting the standards depicted in the company’s advertising. Such claims are seen as deceptive tactics, causing customers emotional and financial hardships.
  • Unfair Contract Terms and Breach of Agreements: Bench Craft Company is accused of offering contracts with unfavorable terms and conditions that disproportionately favored the business at the expense of its customers. Additionally, allegations suggest that the company failed to uphold the agreements outlined in these contracts, resulting in financial losses for clients.
  • Deceptive Business Practices: Former employees of Bench Craft Company have alleged that the company engaged in unfair and unethical business practices. They claim they were pressured to employ aggressive sales techniques to attract potential buyers. While some employees have reported a positive work environment and appreciation for their efforts, others describe a more challenging experience.

These allegations collectively form the basis of the lawsuit against Bench Craft Company, shedding light on various aspects of the company’s business practices and their alleged impact on customers and employees.

Bench Craft Company lawsuit

Exploring Bench Craft Company

Bench Craft is an American marketing firm established in 1982 in Portland, specializing in golf course advertising. Since its inception, it has played a significant role in the business landscape. The company’s primary focus is on selling advertising space on golf course scorecards and tee signs to local businesses.

Bench Craft has a track record of collaborating with numerous small businesses and serves as a major distributor to golf courses across the United States. As the company expanded, so did the controversy surrounding its commercial practices and advertising methods.

Bench Craft’s Support for Small Businesses:

Despite the company’s reputation as a leading and reliable marketing firm since 1982, it found itself entangled in legal disputes. Interestingly, many companies sought partnerships with Bench Craft. However, in 2018, the reputation it had painstakingly built over the years was tarnished when plaintiffs accused the company of fraudulent activities.

Litigation of the Bench Craft Company Lawsuit

Let’s delve into the legal proceedings stemming from the allegations made by the plaintiffs:

  • Class Action Lawsuit: In response to the Bench Craft Company lawsuits, a class action lawsuit was initiated. This type of lawsuit signifies that multiple plaintiffs had various grievances against the corporation. They collectively filed a single case, as it was alleged that numerous individuals were affected by similar wrongful actions, thus qualifying it as a class action lawsuit.
  • Presentation of Arguments: As the case advanced into the legal arena, both sides of the Bench Craft Company lawsuit presented their respective viewpoints and supporting evidence. The plaintiffs contended that the company had exaggerated the benefits of its advertising services while failing to deliver on its promises. They asserted that despite substantial investments, many businesses saw minimal to no growth in customer engagement or revenue.
  • Illuminating Bench Craft Sales Tactics: The implications of the Bench Craft Company lawsuits extended beyond the immediate dispute. Regulatory authorities found themselves compelled to scrutinize advertising practices more closely and contemplate implementing stricter regulations for businesses operating within this industry.

This legal dispute brought attention to the potential consequences of overstating the effectiveness of their advertising services, particularly related to golf scoreboards and other products. Allegations suggested that Bench Craft Company had persuaded clients to make substantial investments based on misleading claims.

  • Settlement and Outcomes: As the Bench Craft Company lawsuits progressed, Bench Craft Company and the plaintiffs eventually reached a settlement. The specific terms of this settlement remain confidential and inaccessible to the public. However, the mere existence of the lawsuit highlighted the importance of honesty and ethical conduct within the advertising and marketing profession.

The Bench Craft Company lawsuit not only addressed the grievances of the plaintiffs but also prompted a broader discussion about transparency and integrity in the realm of advertising and marketing.

Customer Feedback on Bench Craft Company’s Customer Experience

The customer experience with Bench Craft Company lawsuits has garnered a notable amount of unfavorable commentary and feedback. Numerous clients have expressed concerns regarding the pricing of their advertising services, which they perceive as notably higher compared to alternative options available in the market.

Here are some of the grievances raised by potential customers:

  • Allegations of unsolicited emails flooding their business email accounts, which they attribute to Bench Craft Company’s practices.
  • Accusations of Bench Craft Company accepting substantial sums of money from clients and businesses, promising to feature their advertisements on scorecards. However, when these clients visited various golf courses, they found no trace of their golf course ads.
  • Instances where clients reported unauthorized credit card charges by Bench Craft Company after working with them.
  • Claims that the advertising firm accepted payment, such as $1,600, for advertisement services but failed to deliver on their promises.
  • Multiple charges for the same advertisement, totaling approximately $750, with one client lamenting, “Regrettably, this company appears to be engaged in fraudulent practices.

Court Ruling Against Bench Craft Company lawsuits

The lawsuit has concluded with a decision holding the American Bench Craft Company accountable for all the alleged unethical actions and ordering compensation for the damage inflicted upon businesses. Additionally, plaintiffs have raised grievances regarding Bench Craft Company’s customer service, highlighting their reluctance to facilitate exchanges or offer refunds for unsatisfactory goods.

Bench Craft Company’s Official Response

In their defense, the company has asserted that they consistently strive to fulfill their clients’ needs through their advertising services. However, they contend that instances of customer dissatisfaction are often attributed to market fluctuations, which are beyond their control and can impact the effectiveness of their services.


The Bench Craft Company Lawsuit has underscored the significance of thorough research before entering into business partnerships. In today’s business landscape, owners and entrepreneurs exercise heightened caution. When contemplating collaborations, they demand tangible evidence of the advantages promised by advertising companies. This legal episode serves as a poignant reminder for businesses to maintain ethical practices and refrain from engaging in fraudulent activities or inundating others with unsolicited communications.

Over the coming years, these experiences will inform how companies approach their advertising strategies. Sales and partnerships are likely to be shaped by the lessons learned from the Bench Craft Company lawsuit. It serves as a valuable case study, illustrating the potential consequences on legal matters, finances, and reputation when companies deviate from their ethical principles.