If you are a business, you will have a lot of priorities and core objectives, and for most businesses, IT is not one of those core objectives. This is purely because, unless you are an IT company, that is not going to be what makes money for your business. But the unfortunate truth is that if you don’t invest the necessary time and resources into your IT, it could end up losing money for your business. This is because, as most IT leaders agree, information technology is critical to competing in the modern, fast-paced business landscape.
Companies like TechQuarters are a good example of this. They are themselves a managed IT service company, and using up-to-date IT solutions has helped them a lot over the years – for instance, it enabled them to easily pivot their business during the start of the COVID-19 situation. They also helped their customers do the same, as part of their managed IT services.
What are managed IT services?
Some businesses prefer to outsource the responsibility for managing their IT to a third-party provider – this is what managed IT services are. Similar, but farther reaching than IT support, managed IT services is great for businesses that want to be guaranteed a high service level. For instance, the IT managed Services London provider known as TechQuarters, offers includes everything you would expect from the best IT support service, plus a range of services that most IT support providers don’t offer – including managed IT security, managed backup services, etc.
So what are the key business advantages to using managed IT services, rather than relying only on in-house technical staff?
- Access a wealth of expertise
To start with, a managed IT service provider’s whole business model revolves around providing IT expertise capable of managing an entire business’ requirements. TechQuarters has spent more than a decade developing managed IT support London based solutions that SMBs can rely on fully for all their IT needs. Where an SMB might be able to effort an IT department of 1 or 2 engineers, a managed IT service provider might have more than 20 IT specialists employed at any one time.
- Focus on Core Business
As mentioned above, having a managed IT service provider is like having an IT department that is the same size as the rest of your business combined. Knowing that you have that kind of expertise and resources at your disposal means that you can begin focusing more time and resources on core business objectives – the pursuits that will help you make money and grow your business.
- Maximise cost-efficiency
Most managed IT support companies provide their services in accordance with a monthly billing model. If an SMB wanted to build their own in-house IT department, this would involve hiring and training personnel, at which point they would be fully responsible for payroll, employee and employer tax, holiday pay, sick leave, etc. On the other hand, a managed IT service provider takes take of all of this, but you still get to access the expertise of their staff, and the price you pay will be a tiny fraction of the cost of hiring and retaining your own IT team.
- Future-proof your technology
Information technology changes very rapidly. In fact, some IT solutions may become outdated within a year of it being implemented in a business. As mentioned before, IT probably isn’t your area of business, and so there is no reason for you to have your finger constantly on the pulse of the IT industry. On the other hand, it is the business of a managed IT service provider to keep abreast of the latest information technology, and to ensure they know how to use it, and can implement it for their customers. This means that partnering with a managed IT service provider can help you future proof your IT.